Policy page
Privacy Policy
Public policy content managed by OURDAY SANTA administrators. These rules help parents understand ordering, payment, and support expectations before placing a meal order.
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Overview
OURDAY SANTA collects parent, child, school, class, order, payment, and upload information only to provide event meal ordering, payment confirmation, fulfilment, reporting, and support. Payment processing is handled by Paystack and sensitive card details are not stored by OURDAY SANTA.
Parent Responsibilities
Parents should confirm child, school, class, event, restaurant, and meal details before payment.
Payments
Payments are handled through Paystack. OURDAY SANTA does not store card details on the platform.
Order Changes
- Paid orders may be modified within 30 minutes of payment.
- Parents cannot cancel paid orders.
- No refunds are permitted for paid orders.
Support
For help with order details, payment confirmation, or account access, contact the school or OURDAY SANTA support team.